Privacy Policy

Welcome to Barely (the “Website”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

When you interact with our Website (for example, when you make a purchase, sign up for our newsletter, browse our products, or otherwise engage with us), we may collect the following kinds of personal information:

• Your name

• Billing and shipping address

• Email address

• Telephone number (optional)

• Payment details (processed securely by third-party payment gateways)

• IP address, device information, browsing behaviour (for analytics and improving our service)

• Any additional information you provide voluntarily (e.g., in surveys or support requests)

We may use your personal information for the following purposes:

• To process and fulfil your orders, including delivery and payment processing

• To communicate with you regarding your account, orders, and our services

• To send you marketing communications (only if you have opted in), such as new arrivals, promotions, offers or events

• To personalise and improve your experience on our Website (e.g., recommend products, understand usage)

• To comply with legal obligations, enforce our Terms of Service, and protect our rights or the rights of others

• To perform analytics and gather insights on Website usage, trends, and customer behaviour

By providing your personal information during the checkout process or when creating an account, you consent to us using it for the specific purposes listed above.
If you have opted to receive marketing communications, you have the right to withdraw your consent at any time by contacting us or using the “unsubscribe” option in our emails.

We may disclose your personal information in the following circumstances:

• To third-party service providers who perform services on our behalf (e.g., payment processors, shipping companies, analytics providers)

• If we are required to do so by law or in the good-faith belief that disclosure is necessary to comply with a legal obligation, to protect our rights, property or safety, or those of others

• In connection with a merger, acquisition, reorganisation, sale of assets or financing, where your information may be transferred as part of that transaction

We use various third-party services (such as payment gateways, shipping/logistics providers, analytics platforms) to assist with our business operations. These providers have their own privacy practices, which you should review. By using our Website, you acknowledge that we are not responsible for the privacy practices of such third parties.

We employ industry-standard security measures designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include encryption, firewalls and secure server environments.
However, while we will endeavour to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to:

• Remember your cart, preferences, and login status

• Understand how you use our Website (e.g., pages visited, time spent)

• Provide relevant content and advertising
  You can manage your cookie preferences (or disable cookies) using your browser settings or via our cookie-consent tool. Please note that if you disable cookies, some parts of our Website may not work as intended.

By using our Website, you confirm that you are of legal age in your jurisdiction to engage with our services and purchase products. If you are under such legal age, you must not use the Website without the permission of a parent or legal guardian.

We will retain your personal information for as long as is necessary to fulfil the purposes outlined above and in accordance with our legal obligations. Once it is no longer needed, we will securely delete or anonymise your information.

Depending on your jurisdiction, you may have rights including:

• The right to access the personal information we hold about you

• The right to correct or update your information

• The right to request deletion of your personal information

• The right to object to or restrict certain processing of your data

• The right to data portability (where applicable)
  If you wish to exercise any of these rights, please contact us at the details below.

We reserve the right to update or change this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the end of this page and, if required by law or practice, notify you of material changes. Your continued use of our Website after the effective date means you accept the updated policy.

If you have any questions about our privacy practices or wish to access, correct, amend or delete your information, please contact us at hello@barely.co.za

10/11/2025